Call or email us for an in-home appointment

 

 

info@gatehousekitchens.com

 

 

703.795.6686

 

 

 

 

 

Letters from Clients…

 

 

 

A & W - McLean VA

Dear Caryn,

 

“I've been meaning to send this off for so long.... Thank you sincerely for all that you've done.  This has been an amazing experience.  I love my kitchen and baths and I don't know that I could have gone through this experience with anyone else but you!  You have been an incredible professional, tirelessly overseeing all the little details, some of which I wouldn't even have noticed, if you didn't mention it.  Your design sense is impeccable and the project went without a hitch and all on budget and on time.  I've heard so many horror stories about people's renovation plans and I have no horror stories to trade.  You've been extremely patient in helping with the color selection and have gone beyond the duties by hanging all those mirrors in the bathroom and faux painting the powder room mirror at your own time and expense!!

 I can't thank you enough.  I've been telling all my neighbors and friends about you and if you ever need a reference, I'm there for you. It has been such a joy working with you.

 

 My very best wishes for your continued success.”

 

Maria & Pierre - McLean VA

“Happy Thanksgiving to you and your family. We have indeed so many things to be thankful for this year, both not visible and visible including our new and beautiful bathroom.

 

Janice B.  - McLean VA

“In my opinion, Caryn is one of the top kitchen and bathroom designers in the Washington, D.C., area… After our first meeting, I knew immediately that I wanted Caryn to be my designer and contractor for both projects. Her professionalism and commitment to excellence were obvious. I understood that her goal is to ensure that her clients are always 100 percent satisfied during each phase of the design and construction process and with the final project, and that she would devote whatever time necessary to make that happen…Caryn guided me carefully through the selection process, and I never felt overwhelmed with having to make choices… I was comfortable giving Caryn a key to my home while I went on a two-and-a-half-week vacation. When I came home, I was amazed with how much work had been completed in my absence…Caryn faithfully maintained the completion schedule that we had agreed upon. I am pleased to highly recommend Caryn Walp to anyone who wants to renovate a kitchen or a bath, to give it a completely new look or simply to bring it up to date.”

 

Marianne B. - Great Falls VA

“I have no doubt about your integrity, sincerity, ability – I could go on and on!  You have been the best!  And I LOVE the finished product!  Your taste is impeccable and I appreciate the patience you gave me.  Believe me, your perseverance is appreciated!

 

Joyce and Arch - McLean VA

“Thank you for your time, candor, and great ideas!

…I am delighted.  Please advise where the best places are to post our complete satisfaction with quality, service, and even service recovery.  Thank you. Thank you. Thank you.    You have become a part of my life this year.  I will miss you terribly.”

 

Rebecca and Bruce - McLean VA

“Caryn Walp of Gatehouse Kitchen and Bath recently completed an extensive renovation project for us involving two full baths and two powder rooms.  Caryn's impeccable taste and her design experience guided us to fixtures and surfaces that not only modernized our bathrooms, but made them appear larger and feel luxurious.  Her communication skills, positive and caring attitude, and attention to detail made the whole process as painless as it could be.  We always knew what to expect, and when to expect it.  Her team of plumbers, electricians, stoneworkers, painters, and carpenters were not only highly skilled, but highly motivated.  They all clearly took pride in their work and when unexpected problems arose, Caryn worked with them to come up with creative solutions and got the job done on time and on budget.  The workmanship, detail, and logistical organization that she provided were beyond anything that we've experienced before.  We would recommend Caryn without hesitation, and would not use anyone else in the DC area for a kitchen or bathroom renovation project.”

­

Paige and Tom - McLean VA

“We are so thrilled with our new luxurious bathrooms …You were great to work with and so flexible in allowing us to have as much, or as little, input as we wanted during each part of the design and detail.  The fact that you oversaw the work on an almost daily basis was critical to us while we were away for most of the summer.  Every glitch was handled quickly and without question or added expense to us.  You stayed right on budget…We so appreciate your honesty, diligence, and pleasant and upbeat attitude, and we would not even consider hiring anyone else for future projects.  We will recommend you highly to all our friends and neighbors…!”

 

Susan and George - McLean VA

"Caryn's willingness to listen to what we wanted and how we envisioned our new space …She offered great suggestions and helped us see some new possibilities.  Any little problems or difficulties that arose along the way were always taken care of to our satisfaction.  Her knowledge of various appliances, plumbing fixtures, cabinets, hardware, lighting etc was extensive.  She didn't push us into choosing things that were not our style or within our budget…We're delighted with our new kitchen - and would highly recommend Caryn to others who are in the market for a kitchen makeover."

 

Susan and George - McLean VA

"Caryn: Thanks for coming by today to finalize the completion of our kitchen. Everything is done and looks just great.  We're already enjoying the new look, which is so much lighter and more user friendly.  It was a pleasure to work with you and your construction staff.  We won't hesitate to recommend you to any and all who ask about how we got such a wonderful look that is so 'us'."

 

Star and Ed - Vienna VA

"I am writing to praise your kitchen designer, Caryn Walp.  Caryn was recommended to me by a friend who was pleased with Caryn's work on her kitchen.  Caryn was incredible through what could have been an ordeal; she gave me suggestions, guided me along through the maze of different appliance choices, and selected the perfect tile. She was patient when I changed my mind on the counter tops, and didn't even laugh when I went back to her original design, which was the right one in the first place."

"I own a store, and spend a lot of time with customers, and whenever someone mentions kitchen remodeling.  I tell them that I have the name of an excellent kitchen designer."

 

Linda and William - Alexandria VA

"…Caryn Slattery-Walp defines integrity, compassion, professionalism and creativity. She also believes and practices the motto: "the customer is always right" with patience and kindness.  Caryn helped my husband and me design our master bathroom renovation…the whole process was explained to us before the project was started, as it progressed, and followed-up when we thought the project was finished.  Caryn never thought I was a bother when I called with many questions, she is extremely patient. It did surprise me to find Caryn on her hands and knees measuring for tile placement, mirror height, moving equipment, or picking up trash in her lovely suit, scarf and jewelry!  When she wasn't pleased with a result, it was done over to her expectations which are very high, and that pleased me.  If I had a complaint, Caryn solved the problem; blame is not in her vocabulary or style."

 

Dr. and Mrs. L. - McLean VA

"Thanks for all your advice and guidance throughout the kitchen project.  Special thanks for directing us to the right granite selection, for finding the marble tile to match the listellos, and for the great overall design!  We wish you all the best in future years.  Thanks again!"

 

Peggy and Andrew - McLean VA

"Last fall my wife and I decided to update our 23-year old town home by renovating completely the master bath, powder room, plus partially remodeling two additional baths, a wet bar and doing additional lesser work in several other rooms…we met Caryn Walp.  We were immediately taken with her demeanor and the obvious competence she exuded as we discussed our plans for improving our home.  She carefully listened to what we wanted and how much we were prepared to spend.  After taking copious notes, she told us she would get back to us in several days."

"Ms. Walp came back to us with a general plan and then worked with us to refine it to give us what we wanted.  She assured us that everything was within our budget and, when she costed the entire job, it came in approximately ten percent under our original figure. She gave us an estimated time line and we signed a contract."

"Ms. Walp brought the job in for the price on the contract, despite several minor changes to accommodate our requests and within the time frame that she estimated. She insisted on top quality work from all subcontractors and several times ordered that they redo some things that did not meet her standards. She was always available to take our calls and extremely responsive to our requests and questions.  As a result, we had practically no complaints and a very small punch list at the end of the construction. In addition to her professional planning and oversight of the entire project, she also found time to advise us on where to find the appropriate accoutrements to complement the fine work…As a result we have a virtually new home, one that we are enjoying more each day."

"Ms. Walp's technical competence and people skills are extraordinary.  She is a wonderful asset…you are free to provide our name and telephone number."

 

Mary and Don - McLean VA

"How to thank you for all your expertise - done with such professionalism and pride!  We will never be able to know the hours you've dedicated to our beautiful house!"

 

Trish - Interior Designer

"Thank you so much for all you have done to make this project so successful.  Vin loved the kitchen…I will definitely be calling upon your services again as I have other projects that require a kitchen designer.  It has been a joy to work with you."

 

Mark  - Arlington VA

"…Caryn, I want to let you know that I appreciate the time you took with me and attention-to-detail that you took with regard to my small project - from the initial consultation, to the home visit to verify measurements, to the final design approval consultation. …I want to say that I appreciate the fact that you were candid with me regarding your thoughts - it shows that you value your customer's satisfaction over a quick sale. I do appreciate the fact that you will speak up when issues like that arise! All told, I am very pleased with the end result, and I am very thankful for your assistance!"

 

Dr. and Mrs. M. - Oakton VA

"This long overdue letter is to commend Mrs. Caryn Walp for her outstanding work in our kitchen remodeling project. …Caryn was instrumental in so many facets of the job beginning with her ability to understand our tastes and desires and incorporate them into an enhanced end result.  Caryn was untiring in her dedication to us during every step of the project. Her capability of handling unexpected problems in a very professional and encouraging manner helped us tremendously during this period. Caryn demonstrated great patience, skill, and overall talent which was indispensable in complicated remodeling plans.  Mrs. Caryn Walp has been a tremendous asset…Great creativity, an aptitude to synthesize disparate "pieces of a puzzle" (which would not be apparent to most), and a beautiful personality embody Mrs. Walp. We are certainly looking forward to working with her in the future in regards to our upstairs bathroom(s)/bedroom/closet(s) remodeling project. Thank you so much."